The Whirlpool Washing Machine code F28 means: Communication error — main control and motor control can\'t talk.
Difficulty: Moderate — DIY-able with basic tools
What to do, step by step
- Unplug 5 minutes, retry.
- Check the wiring between the two control boards.
- One of the boards (usually the CCU) may need replacement — get a quote first, this repair may approach the 30% rule.
Video walkthrough
Is the repair worth it?
Before spending money, run the numbers: if the repair quote is more than about 30% of what a new washing machine costs — especially on an older unit — replacement is usually the smarter call.
Check your quote with our free calculator →
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Safety first: unplug the appliance (and shut off gas where applicable) before any inspection. If you smell gas, leave the area and call your gas provider.